96jl Casino Privacy Policy – Data Protection Guide

01

Who We Are — Data Controller

This Privacy Policy is issued by 96jl Casino ("96jl," "we," "us," "the Company"), the operator of the online gaming platform accessible at 96jl.asia. 96jl Casino acts as the data controller with respect to personal information collected from players and visitors in connection with the operation of the Platform.

96jl operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC) of the Philippines.

                Scope of this Policy: This Privacy Policy applies to all personal data collected by 96jl through the 96jl.asia website, the account registration and KYC process, payment transactions, customer support interactions, and marketing communications. It applies to all players regardless of the region of the Philippines from which they access the Platform — whether Metro Manila, Cebu, Davao, Quezon City, or any other area nationwide.
              

02

Personal Data We Collect

96jl collects the following categories of personal data in connection with the registration, verification, and operation of player accounts on the Platform:

Category	Data Elements	Purpose
Identity Data	Full legal name, date of birth, gender, nationality, government ID type and number	Account registration, KYC verification, PAGCOR compliance
Contact Data	Philippine mobile number, email address	Account access (login), OTP delivery, transactional notifications
Financial Data	GCash number, Maya number, bank account name and number (last 4 digits only), transaction history	Deposit processing, withdrawal processing, AML compliance
Transaction Data	Deposit amounts, withdrawal amounts, wager history, game session logs, bonus usage	Account management, PAGCOR reporting, responsible gaming tools, dispute resolution
Technical Data	IP address, device identifier, browser type and version, operating system, session timestamps	Security monitoring, fraud prevention, platform optimisation
KYC Documents	Scanned government-issued ID, selfie photograph (where required for biometric matching)	Identity verification, PAGCOR KYC compliance
Communications Data	Customer support chat transcripts, email correspondence, feedback submissions	Support delivery, quality assurance, dispute evidence

Sensitive Personal Information: Government-issued ID numbers, biometric data (where applicable), and financial account details are classified as sensitive personal information under the Data Privacy Act. 96jl applies enhanced security controls and access restrictions to these data categories.

03

How We Collect Personal Data

96jl collects personal data through the following means:

3.1 Direct Collection. Data you provide voluntarily when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or submitting feedback forms.

3.2 Automated Collection. Technical data collected automatically when you access the 96jl platform, including IP address, device information, browser type, and session logs. This data is collected through standard web server logs, cookies, and similar technologies as described in Section 8 of this Policy.

3.3 Third-Party Sources. Identity verification data confirmed through PAGCOR-approved KYC service providers. Transaction confirmation data from payment processors including GCash, Maya, BPI, BDO, and Metrobank. Fraud prevention signals from security monitoring services.

3.4 Transactional Data. Game session records, wager amounts, game outcomes, and balance movements generated automatically through your use of the Platform and its game systems.

04

Legal Basis for Processing

Under the Data Privacy Act of 2012, 96jl processes personal data on the following legal grounds:

Contractual Necessity: Processing required to perform the agreement between you and 96jl — including account registration, game access, payment processing, and customer support.
Legal Obligation: Processing required to comply with Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself.
Legitimate Interests: Processing necessary for 96jl's legitimate operational interests, including fraud prevention, platform security monitoring, and responsible gaming enforcement, where these interests are not overridden by your data protection rights.
Consent: Processing for optional purposes, including marketing communications, where you have given explicit, informed consent. Consent may be withdrawn at any time.

05

How We Use Your Personal Data

96jl uses your personal data strictly for the following purposes:

5.1 Account Operations. Creating and managing your 96jl player account; verifying your identity and age (21+ compliance); processing your login sessions securely; managing your PHP balance; enabling two-factor authentication.

5.2 Payment Processing. Facilitating deposits via GCash, Maya, BPI, BDO, Metrobank, and other approved channels; processing withdrawal requests to your registered payment account; maintaining accurate transaction records.

5.3 Regulatory Compliance. Fulfilling PAGCOR licensing obligations including player identity verification and reporting; complying with the Anti-Money Laundering Act (Republic Act No. 9160, as amended) including transaction monitoring and suspicious activity reporting; maintaining records required by Philippine tax and gaming regulations.

5.4 Security and Fraud Prevention. Monitoring platform activity for fraudulent behaviour, collusion, account takeover attempts, and bonus abuse; verifying that no suspended or self-excluded player is accessing the platform; detecting and blocking bot activity and automated system manipulation.

5.5 Responsible Gaming. Enforcing deposit limits, session time reminders, cooling-off periods, and self-exclusion measures selected by the player; identifying behaviour patterns that may indicate problem gambling to enable proactive responsible gaming outreach.

5.6 Customer Support. Responding to account queries, withdrawal disputes, game complaints, and technical support requests; maintaining records of support interactions for quality assurance and dispute resolution purposes.

5.7 Marketing (Consent-Based). Sending promotional offers, bonus notifications, and platform updates via SMS or email where you have opted in. You may withdraw marketing consent at any time through your account settings or by contacting support.

06

Data Sharing and Disclosure

96jl does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data may be shared in the following limited circumstances:

6.1 Payment Processors. GCash (Mynt/Globe Fintech), Maya (PayMaya Philippines), BPI, BDO, Metrobank, and other PAGCOR-approved payment service providers receive the minimum data necessary to process your deposit and withdrawal transactions. These processors are subject to their own data protection obligations under Philippine law.

6.2 KYC and Identity Verification Providers. PAGCOR-approved identity verification service providers receive identity data and submitted documents for the purpose of verifying your identity against government records. All such providers are contractually bound to process data solely for the purpose of identity verification on behalf of 96jl.

6.3 Game Providers. Third-party game studios (including Pragmatic Play, PG Soft, Jili, and others) receive anonymised player session data necessary to run their game systems. These providers do not receive personally identifiable information beyond a pseudonymous player session identifier.

6.4 Regulatory Authorities. PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other competent Philippine government authorities may receive data as required by applicable law, court order, or regulatory directive.

6.5 Law Enforcement. Philippine law enforcement authorities and courts may receive data in response to lawful orders. 96jl will seek to notify affected players of such disclosures where legally permitted to do so.

No Unauthorised Sharing: Any sharing of 96jl player data beyond the purposes described in this section is prohibited by 96jl's internal data governance policies and constitutes a reportable privacy incident. If you believe your data has been shared without authorisation, you may report this to 96jl's Data Protection Officer or directly to the National Privacy Commission.

07

Data Retention

96jl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR licensing conditions.

Data Category	Retention Period	Basis
Account registration data	Duration of account + 5 years after closure	PAGCOR licensing, AMLA
KYC documents	Duration of account + 5 years after closure	AMLA requirements
Transaction records	10 years from date of transaction	AMLA, BIR requirements
Game session logs	3 years	PAGCOR audit requirements
Customer support records	3 years from last interaction	Dispute resolution, legal claims
Marketing consents	Until consent withdrawn + 1 year	Proof of consent, DPA 2012
Technical/log data	12 months	Security monitoring, fraud investigation

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with any identifiable individual.

08

Cookies and Tracking Technologies

The 96jl platform uses cookies and similar tracking technologies to operate the platform and improve user experience. Cookies are small data files stored on your device when you access the website.

8.1 Strictly Necessary Cookies. These cookies are essential for the 96jl platform to function. They maintain your login session, preserve your account state between pages, and enable secure transactions. These cookies cannot be disabled without preventing the platform from functioning.

8.2 Functional Cookies. These cookies remember your preferences — such as language settings and display options — to enhance your experience across sessions. They are not used to track your activity on third-party websites.

8.3 Security and Fraud Prevention Cookies. These cookies help 96jl identify suspicious activity patterns, detect bot activity, and enforce account security measures. They are essential to the integrity of the platform.

8.4 Analytics Cookies (Consent-Based). Where you have provided consent, analytics tools may collect anonymised usage data to help 96jl understand how the platform is being used, identify performance issues, and improve features. No personally identifiable information is included in analytics data.

You may control cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to log in and use the platform. For more information, refer to your browser's help documentation for cookie management instructions.

09

Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 96jl. These rights may be exercised by contacting 96jl's Data Protection Officer at the contact details listed in Section 16.

👁️

Right to Access

Request a copy of the personal data 96jl holds about you, including the purposes of processing and the parties with whom it has been shared.

✏️

Right to Rectification

Request correction of inaccurate or incomplete personal data. Account details may be corrected through your account settings for non-KYC data.

🗑️

Right to Erasure

Request deletion of personal data no longer necessary for its original purpose, subject to legal retention obligations under AMLA and PAGCOR rules.

📦

Right to Data Portability

Receive your personal data in a structured, commonly used, machine-readable format for transfer to another platform where technically feasible.

✋

Right to Object

Object to processing based on legitimate interests, including profiling for marketing purposes. You may opt out of marketing communications at any time.

⚖️

Right to Complain

Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated by 96jl.

96jl will respond to verified data subject requests within fifteen (15) business days of receipt. Complex requests or those requiring extensive investigation may take up to thirty (30) days. We will notify you in writing if an extension is required.

10

Data Security Measures

96jl implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, loss, alteration, or destruction:

SSL/TLS Encryption: All data transmitted between your device and the 96jl platform is encrypted using 256-bit SSL/TLS protocols. The padlock icon in your browser's address bar confirms an active encrypted connection.
Data Encryption at Rest: Sensitive personal data including KYC documents, financial account details, and identity information is encrypted in storage using AES-256 encryption.
Access Controls: Access to personal data within 96jl's systems is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training.
Two-Factor Authentication: Player accounts support SMS-based two-factor authentication to protect against unauthorised login, even in the event of password compromise.
Intrusion Detection: 96jl's platform infrastructure is monitored continuously for suspicious activity using automated intrusion detection systems and manual security review processes.
Regular Security Reviews: 96jl conducts regular internal security assessments and engages third-party security auditors to evaluate the effectiveness of its data protection controls.

                Your Role in Data Security: While 96jl maintains robust security measures, the security of your account also depends on you. Use a strong, unique password for your 96jl account, enable two-factor authentication, and never share your login credentials with any third party. 96jl will never ask for your password through any communication channel.
              

11

Children's Privacy — 21+ Platform

The 96jl platform is a real-money gambling service subject to PAGCOR licensing. Access is strictly restricted to individuals aged 21 years or older in compliance with Philippine gaming regulations. 96jl does not knowingly collect personal data from any person under the age of 21.

Age verification is enforced through the KYC process, which requires submission of a valid government-issued Philippine identification document. Any account found to be registered by a person under the age of 21 will be immediately closed, all winnings forfeited, and any deposited funds returned in accordance with PAGCOR guidelines.

If you are under 21: You are not permitted to register or use the 96jl platform under Philippine law. If a minor has accessed this platform, please contact 96jl's support team immediately. All reports of underage access are handled with priority and reported to PAGCOR as required by licensing conditions.

12

Marketing Communications

96jl may send you promotional communications — including bonus offers, new game announcements, and platform updates — via SMS or email, where you have given your explicit consent during account registration or subsequently through your account settings.

12.1 Withdrawing Marketing Consent. You may withdraw your consent to marketing communications at any time without affecting your ability to use the platform. To opt out, update your notification preferences in your account settings, or contact 96jl's support team. Opt-out requests will be processed within five (5) business days.

12.2 Transactional Communications. Regardless of your marketing preferences, 96jl will continue to send transactional communications that are necessary for account operations — such as deposit confirmations, withdrawal notifications, OTPs for two-factor authentication, and security alerts. These are not marketing communications and cannot be opted out of while maintaining an active account.

12.3 No Third-Party Marketing. 96jl will not share your contact information with third-party marketers for their own promotional campaigns. Any 96jl promotional communication will originate from 96jl's own channels only.

13

Third-Party Links

The 96jl platform does not include links to third-party websites for commercial purposes. However, game providers whose content appears on the platform may operate their own platforms and services, and their own privacy policies apply to any direct interactions you may have with them outside of the 96jl platform.

96jl is not responsible for the privacy practices, data security standards, or content of any third-party services, game providers, or payment processors operating independently of the 96jl platform. We encourage players to review the privacy policies of any third-party services they interact with directly.

14

Cross-Border Data Transfers

The 96jl platform is operated from the Philippines, and the primary processing of your personal data occurs within the Philippines. However, some of 96jl's technology service providers — including cloud infrastructure providers and certain game platform components — may process data on servers located outside the Philippines.

Where personal data is transferred outside the Philippines, 96jl ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act of 2012, including requiring that recipient organisations maintain data protection standards equivalent to or greater than those required by Philippine law.

Cross-border data transfers are limited to what is operationally necessary, and 96jl maintains contractual data processing agreements with all international service providers handling Philippine player data.

15

Changes to This Privacy Policy

96jl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidelines. When material changes are made, 96jl will:

Update the "Last Updated" date at the top of this page;
Post a notice on the 96jl platform informing players of the changes; and
Where the changes materially affect player rights, provide advance notice via the contact information registered to your account.

Your continued use of the 96jl platform after the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with any material changes, you may close your account and request deletion of your data subject to applicable legal retention requirements.

We recommend reviewing this Privacy Policy periodically. The current version is always available at 96jl.asia/privacy-policy.

16

Contact and Data Protection Officer

If you wish to exercise your data subject rights, have questions about this Privacy Policy, or wish to report a potential data protection concern, please contact 96jl Casino through the following channels:

Data Protection Officer (DPO): 96jl Casino has designated a Data Protection Officer in accordance with Section 21(b) of the Data Privacy Act. DPO queries may be submitted via the support email address listed on this website: support96jl.asia (plain text — not a clickable link).

Customer Support: Live chat is available inside the platform after logging in. Operating hours: 9:00 AM – 12:00 AM PHT, daily. For privacy-specific requests, please identify your query as a "Data Privacy Request" to ensure routing to the appropriate team.

Response Timeframes: 96jl will acknowledge data subject requests within five (5) business days and provide a substantive response within fifteen (15) business days, extendable to thirty (30) days for complex requests with prior written notice.

National Privacy Commission: If your data privacy concern is not resolved to your satisfaction through 96jl's internal process, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through its official government channels.

                Effective Date: This Privacy Policy is effective as of January 1, 2026, and supersedes all prior versions of the 96jl Casino Privacy Policy. It is governed by and construed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the laws of the Republic of the Philippines.
              

96jl Casino — Privacy Policy

How 96jl Handles Your Privacy